Frequently Asked Questions (FAQ)

Here you will find answers to frequently asked questions in the following areas:

FAQ German Online Medicine Retailer Register

Open one of the provided overviews of online medicine retailer.

  • Press the keys "Ctrl" and "F" simultaneously. The Find toolbar is now activated.
  • Type your search term or parts of it, e.g. name or location of the retailer, in the text box on the Find toolbar and press the Enter key to start the search.
  • If there are several hits for your search term, click the button "Find Previous" or "Find Next" next to the Find Toolbar.

According to the country list of the German Federal Ministry of Health (BMG)

  1. human medicine may currently be shipped to Germany from
    • Iceland
    • the Netherlands (only if also an associated retail pharmacy exists)
    • Sweden (for prescription medicine only)
    • the Czech Republic (for non-prescription medicine only)
    • the United Kingdom
  2. veterinary medicine may currently be shipped to Germany from
    • the Czech Republic (for non-prescription medicine only)
    • the United Kingdom.

Please be aware that these online medicine retailers have to act in compliance with German law. As DIMDI is not a competent supervisory authority.

If the retailer you are seeking is missing in the register, there may be the following reasons for this:

  • The pharmacy holds a mail order permit, but is not yet included in the register.
  • The pharmacy does not hold a mail order permit.
  • The medicine retailer is allowed to trade, but is not yet included in the register.
  • The medicine retailer isn’t allowed to trade.

No. Please refer to the regional competent supervisory authority that has issued this mail order permit. You find it in the overviews of mail order pharmacies in the column with the heading "Für die Erlaubnis zuständige Stelle". You may take the matter also to court.

No, because the logo does not have any significance in itself!

However, in three simple steps, you can reduce the risk of ordering on websites of dubious suppliers:

  1. Click
    Click on the logo: If retailer is included in the register, a DIMDI website opens containing the retailers’s register entry.
  2. Check
    Check whether the website address (URL) in the adress bar after the https:// begins with "versandhandel.dimdi.de/". Pay particular attention to the forward slash (/) after ".de".
    The lock symbol in the adress bar indicates that the web page is trustworthy (colour and design varies with different browsers). It confirms the validity of the website’s security certificate and that a secure connection with is produced. Check by clicking on the lock symbol and opening the certificate that you are really on a DIMDI web page.
  3. Buy
    Open the retailers’s website through one of the links indicated in the register. Do not use your browser’s back button and do not return to a window that may still be open.

If no register entry opens, there may be the following reasons for this:

  • The logo was incorrectly incorporated.
  • A technical fault is present. In this case, try to retrieve the register entry again later.
  • The logo is misused by a suspicious internet trader. If you suspect someone of doing so we kindly ask you to send us the information of this website to Versandhandel.
  1. Click
    Click on the logo: If retailer is included in the register, a DIMDI website opens containing the retailers’s register entry.
  2. Check
    Check whether the website address (URL) in the adress bar after the https:// begins with "versandhandel.dimdi.de/". Pay particular attention to the forward slash (/) after ".de".
    The lock symbol in the adress bar indicates that the web page is trustworthy (colour and design varies with different browsers). It confirms the validity of the website’s security certificate and that a secure connection with is produced. Check by clicking on the lock symbol and opening the certificate that you are really on a DIMDI web page.
  3. Buy
    Open the retailers’s website through one of the links indicated in the register. Do not use your browser’s back button and do not return to a window that may still be open.

The website is not necessarily bogus. In order to check whether the logo nevertheless legitimately is displayed on the online medicine retailer’s website(s), look it up in our overview of all included online medicine retailer’s. Please inform us if you cannot find the retailer there either.

Other reasons why clicking on the logo does not link to a register entry:

  • The logo was incorrectly incorporated.
  • A technical fault is present. In this case, try to retrieve the register entry again later.
  • The logo is misused by a suspicious internet trader. If you suspect someone of doing so we kindly ask you to send us the information of this website to Versandhandel.

Online medicine retailer have to display the logo on their website(s). Additionally you can check whether the retailer involved is included in the German Register of Online Medicine Retailers very simply in our overview of all included online medicine retailer

If the retailer you are seeking is missing in the register too, there may be the following reasons for this:

  • The pharmacy holds a mail order permit, but is not yet included in the register.
  • The pharmacy does not hold a mail order permit.
  • The medicine retailer is allowed to trade, but is not yet included in the register.
  • The medicine retailer isn’t allowed to trade.

No. The EU security logo exclusively shows that the retailer has an official permit for the mail order trade.

Yes. The EU security logo may only be displayed on registered websites. Furthermore, the logo is protected by copyright. The EU security logo may not be used without the consent of DIMDI. Use of the logo by retailer is fundamentally restricted to the link from the retailer’s website(s) to the register’s respective register entry at DIMDI.

No. The competent supervisory authorities that also issue the mail order permits are responsible for monitoring the retailer.

For owners of German online medicine retailer:

For inclusion in the German Register of Online Medicine Retailers please refer to your regional competent supervisory authority. This authority will pass the required documents on to DIMDI. Your data will subsequently be entered at DIMDI and you will receive the information for displaying the EU-security logo on your retailer’s website(s).

For owners of mail order retailer from abroad:

Please refer to the appropriate competent authority of your country. Each EU member state provides its own national register of online medicine retailer.

FAQ Iris Institute: Iris

In ancient Greek mythology, Iris is the goddess of the rainbow and the gods’ messenger. The rainbow is the bridge that Iris travels when carrying messages from the gods to humans. It is also her duty to fetch water from Styx, the river that separates the realm of the living from the realm of the dead, whenever the gods take a solemn oath. Any god that tries to cheat will fall asleep when drinking the water, and stay asleep for a year.

We chose the name of Iris for our software because of the associations with message-bearing and bridging. The aim was to develop a common mortality coding system that could be used for coding death certificates in any language. In that sense it constitutes a bridge between the language, which is local, and the ICD mortality coding instructions, which are international. The association with the river Styx is a further bonus - and it is also the name of a previous coding software developed in France, which has now been replaced by Iris.

In the logo the rainbow is indicated by the curved lines. There are 5 lines representing the 5 countries that founded the Iris Institute.

Yes, there are interfaces in: Czech, English, French, Portuguese and Spanish.

Apart from the existing adaptations the Iris interface can be translated in any language.

You can create your own dictionary and standardizations in your language or you ask other countries if there is dictionary in your language available.

 

You can subscribe to our newsletter to receive all relevant information on Iris, including updates.

No, fields like firstTime, EntryLevel, PswEntryOnly, PswCoder, PswHyper, PswAdmin and UserRights in the config file are not related to the maintenance password. They are used for specific adaptation of Iris.

Yes. To change the maintenance password, the user needs the present password (see Iris Reference Guide). If he knows this password, he can change it.

You can use Iris under these systems:

  • Microsoft Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10
  • Microsoft .Net Framework (from 4.5.2)
  • Microsoft Access 2003 or later, if no other database manager is available (it is not possible to use “Open Office” database)
  • or a robust relational database server Oracle, MSSQL or MySQL directly
  • or any through OLEDB, parameters described on www.connectionstrings.com

Iris is independent of your browser and you can use Iris in a server environment for multiple users.

No, that is not possible. All users should use the application in the same way.

Please check the "Disable logging" settings option. Click the tab "Tools" and select "Options". A new window should appear. Then click the tab "General". The checkbox "Disable logging" should not be ticked.

The Iris Institute no longer supports Iris versions older than version 5. The updated tables in Iris version 5 can no longer be handled by MMDS.

The structure of the unicausal tables has changed a little bit:

SENMC rule is replaced by IDMC and SENDC rule is replaced by IDDC in Iris version 5. IDMC is a new rule and it cannot be handled by MMDS. We also deleted all obsolete codes in the unicausal tables. Therefore the TABA and TABB would not work in the right way and it is not possible to produce MMDS tables for these technical reasons.

In addition, the ICD-10 updates for 2016 involve some algorithm changes which are implemented in MUSE, but not in MMDS. So the new tables and the new rules for selection of the underlying cause will be not applied in MMDS.

Please find more information about the unicausal rules at the Iris Reference Guide.

MUSE can handle a maximum of 12 codes in one line. Ideally, the death certificate contains only one term in each line. Usually, not more than 12 codes are needed.

FAQ Iris Institute: Installation

You can change the path were you store the “spec” folder.

Click the tab "Tools" and select "Options". A new window should appear. Click the tab "Coding" and click on "Version". Another new window should appear. Click on "Change Path" and select your "spec" folder.

First set the location in MMDS.ini. Then start Iris and within the Tools menu choose the Options item. On the Coding tab you can set the locations of the MMDS DATA folder, Micar.exe and Acme.exe.

No, there is no registry update done by the Iris installation. It just installs files at the specified location and creates shortcuts.

Yes. The paths are supplied in the Iris.exe.config and can be defined relative to the .exe place.

FAQ Iris Institute: Database

Following the links below you will find scripts and screenshots on how to create an Oracle or MSSQL database (e.g. for dictionary, certificate, standardisation).

Qracle settings
MSSQL settings

The Iris Institute provides two different tables for the time intervals (“TimeIntervals” and “TimeIntervals_Ref”).

“TimeIntervals_Ref” is using the round bracket „()“ as delimiter and the “TimeInterval” table is using the paragraph “§” as delimiter for the time interval. So it depends on what do you would like to use as delimiter. The round bracket is set as default. You can select the paragraph as delimiter in the options window (Tools >> Options >> User). Please tick the checkbox "use '§' as delimiter for intervals".

Yes, it's possible: [servername]; Port=[port number]

In the following example the default is 3306, but it can be any arbitrary port number.
Example: Click the "Tools" tab and select "Options". A new window should appear. Click the "Certificate database" tab or "Table database".

Select the checkbox "MySQL ADO.NET". Into the field "Server", type 'localhost;Port=3306'. Into the field "Database", type 'iris'.

The user needs permission for all the lot tables (all tables suffixed by 'Ident' or 'MedCod'):

Ident tables: SELECT, UPDATE (there is no creation or deletion of records in Ident table)
MedCod tables: SELECT, UPDATE, DELETE and CREATE (causes of death can be deleted and / or created during the coding process).

 

If you use Microsoft Access 2007 or higher, then you have to change the provider string at the "Options" (Click the tab "Tools" and select "Options").

For example you want to change the standard settings from Microsoft Office Version 2003 to Version 2010, then you have to change the provider from 'Microsoft.Jet.OLEDB.4.0' to 'Microsoft.ACE.OLEDB.12.0'.

When you use the link below, then you will find the connection strings for each Microsoft Office version. You will find the link below as well as at your Options tool for Tables database and Certificate database.

Connection Strings

As Iris is developing rapidly, you should consult the table definition in the Access databases supplied by Iris. The Iris Reference Guide is updated with every new version of Iris.

Yes, Iris detects access conflicts and warns the coder if the record has been changed by another user. This should be avoided because it can result in data loss. The same warning occurs when using Iris on a write protected database.

We use Windows or user authentication. Iris doesn't manage application roles at the moment. This is something that could be implemented later if there is a strong need.

"U" stands for Unknown and "N" for No. These values appear in the certificate database in the Ident table in columns like AutopsyRequested, AutopsyUsed, RecentSurgery, Stillbirth and MultiplePregnancy. These text fields are optional.

FAQ Iris Institute: Batch Processing

No, it is not possible to run Iris in other progrm. There is no specific program to process batch coding. However Iris can be launched two times on the same machine: one for instance can process a lot in batch while the other can be used to process another lot in interactive mode. Note that the two lots must be different, otherwise access conflicts may occur. Using Iris in this way the coders do not lose time for batch processing before they start coding.

Iris cannot be launched by another process and the Iris executable file doesn't accept parameters. All parameters needed for a specific implementation are defined in Iris using the options item within the Tools menu.