Open one of the provided overviews of online medicine retailer.
According to the country list of the German Federal Ministry of Health (BMG)
Please be aware that these online medicine retailers have to act in compliance with German law. DIMDI is not a competent supervisory authority.
No. It only includes retailers for human medicinal products.
If the retailer you are seeking is missing in the register, there may be the following reasons for this:
No. Please refer to the regional competent supervisory authority that has issued this mail order permit. You find it in the overviews of mail order pharmacies in the column with the heading "Für die Erlaubnis zuständige Stelle". You may also take the matter to court.
No, because the logo does not have any significance in itself!
However, in three simple steps you can reduce the risk of ordering on websites of dubious suppliers:
If no register entry opens, there may be the following reasons for this:
The website is not necessarily bogus. In order to check whether the logo is nevertheless legitimately displayed on the online medicine retailer’s website(s), look it up in our overview of all included online medicine retailers. Please inform us if you cannot find the retailer there either.
Other reasons why clicking on the logo does not link to a register entry:
Online medicine retailer have to display the logo on their website(s). Additionally you can check whether the retailer involved is included in the German Register of Online Medicine Retailers very simply in our overview of all included online medicine retailers.
If the retailer you are seeking is missing in the register too, there may be the following reasons for this:
No. The EU security logo exclusively shows that the retailer has an official permit for the mail order trade.
Yes. The EU security logo may only be displayed on registered websites. Furthermore, the logo is protected by copyright. The EU security logo may not be used without the consent of DIMDI. Use of the logo by retailer is fundamentally restricted to the link from the retailer’s website(s) to the register’s respective register entry at DIMDI.
No. The competent supervisory authorities that also issue the mail order permits are responsible for monitoring the retailer.
For owners of a German mail order permit:
For inclusion in the German Register of Online Medicine Retailers please refer to your regional competent supervisory authority. This authority will pass the required documents on to DIMDI. Your data will subsequently be entered at DIMDI and you will receive the information for displaying the EU-security logo on your retailer’s website(s).
For owners of a mail order permit from abroad:
Please refer to the appropriate competent authority of your country. Each EU member state provides its own national register of online medicine retailer.