DIMDI medicalknowlege, German Institute of Medical Documentation and Information

Institute within the scope of the Federal Ministry of Health (BMG)


page title: DIMDI - Support
webaddress,url: http://www.dimdi.de/en/klassi/koop/irisinstitute/support/index.htm

Support

IRIS is maintained by the IRIS Core Group in the realm of the IRIS Institute. The maintenance supported by the member countries of the IRIS Core Group can only be limited and restricted to the basic updates necessary and will not cover the implementation in other countries.

In order to give users the opportunity to contribute to the maintenance and update of the IRIS system and thereby guarantee the long term availability of the IRIS software a support model was put in place. Contributing to the IRIS development by agreeing to support IRIS will give you two advantages:

All financial support received by the IRIS Institute will be used to maintain, update and further evolve the IRIS software.

Are you interested in supporting IRIS? There are two levels of support:
 

ServicesSupport Model 1Support Model 2
Support by e-mail: Advice and support concerning the application and installation of the most recent version of the IRIS softwareYesYes
Reduced training cost: overhead of 800 € will be reduced to: (see separate training conditions) – (excluding taxes)400 €0 €
Free User Group Meeting for up to three participants (for regular meeting fee see website)NoYes
Preferred registration to User Group Meetings (in case of too many registrations for a User Group Meeting, participants with support model 2 will be prioritized)NoYes
Preferred access to training (in case of too many requests for training, institutions with support model 2 will be prioritized)NoYes
Earlier access to new versions of IRIS software and underlying tablesNoYes
Access to Source Code of IRIS if the IRIS Institute is dissolved (because no Core Group member declares itself willing to host the IRIS institute in the future)NoYes
Annual support – (excluding taxes)5.000 €10.000 €

For more information about the support model and application for support, please contact us:

Contact DIMDI - IRIS Institute