You want to get in touch with us? You can reach us by telephone Mondays through Thursdays, 9:00 a.m. to 4:00 p.m. and on Fridays, 9:00 a.m. to 3:00 p.m. Be sure to provide us with your telephone number on written inquiries. This will save time on checking back.
DIMDI's central mailbox for general feedback or inquiries. Special questions will be forwarded.
E-mail:
Central
Mailbox
Central phone: +49 221 4724-1
Fax: +49 221 4724-444
Get answers to questions on classifications (e.g. ICD-10, ICD-O, ICF, OPS), terminologies/nomenclatures (e.g. LOINC, Alpha-ID, OID) and thesauri (e.g. MeSH, UMLS) .
E-mail:
Helpdesk
Classifications
Phone: +49 221 4724-524
Information about notifications, certificates, incidents and clinical investigations of medical devices and in vitro diagnostics, Medical Devices Law and nomenclatures (e. g. UMDNS, GMDN).
E-mail:
Helpdesk Medical
Devices
Phone: +49 221 4724-522
Questions concerning our databases, their producers and information brokers. Find the person to contact about database searches, search courses, the MeSH-thesaurus and our internet presence.
E-mail:
Helpdesk
Databases
Phone: +49 221 4724-315
For questions concerning technical problems relating to access paths, registrations, licence agreements and user codes. Here you can get assistance on technical problems with database searches, transmitting data, standing orders or literature ordering.
E-mail:
Technical
Helpdesk
Phone: +49 221 - 4724-270
Questions about e.g. Pharmnet.Bund.de, AMIS- und ABDA-databases, the drugs reference pricing, ATC-Classification.
E-mail:
Helpdesk Pharma
Phone: +49 221 4724-523
Information about HTA, e. g. about the HTA programme at DIMDI, priorization of topics for HTA reports, DAHTA database.
E-mail:
Helpdesk HTA
Phone: +49 221 4724-525
Questions about DIMDI Webshop, orders of publications or download files.
E-mail:
Press Office
Phone: +49 221 4724-531
Get in touch with our Public Relations Department.
E-mail:
Press Office
Phone: +49 221 4724-531