If you have any questions relating to the database search just contact our Helpdesks.
You can call us Mondays through Fridays, 8:00 a.m. to 5:00 p.m. Please be sure to provide us with your telephone number on written inquiries.
The databases of DIMDI are accessible 24 hours a day (with the exception of Thursdays, from 5:00 to 6:30 a.m).
Questions concerning database searches, the databases and their producers, search courses and inquiry service.
E-mail:
Helpdesk Databases
Phone: +49 221 4724-315
Get assistance on technical problems with database searches, access paths, registrations, licence agreements, user codes, standing orders or literature ordering.
E-mail:
Technical Helpdesk
Phone: +49 221 4724-270