Is a mail order pharmacy legal in all cases if the security logo is displayed on its website(s)?


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FAQ Center Drugs Information

Do you still have any questions or suggestions? Please contact our Helpdesk Drugs Information System:

Phone: +49 221 4724-523
E-mail Helpdesk Pharma

Is a mail order pharmacy legal in all cases if the security logo is displayed on its website(s)?

No, because the logo does not have any significance in itself!

However, in three simple steps, you can reduce the risk of ordering on websites of dubious suppliers:

  1. Click

    Click on the logo: If the pharmacy is included in the register, a DIMDI website opens containing the pharmacy’s register entry.

  2. Check

    Check whether the website address (URL) in the adress bar after the https:// or http:// begins with "versandapotheken.dimdi.de/". Only in this case a DIMDI website is involved. Pay particular attention to the forward slash (/) after ".de".

  3. Open

    Open the pharmacy’s website through one of the links indicated in the register. Do not use your browser’s back button and do not return to a window that may still be open.

If no register entry opens, there may be the following reasons for this:

  • The logo was incorrectly incorporated.
  • A technical fault is present. In this case, try to retrieve the register entry again later.
  • The logo is misused by a suspicious internet trader. If you suspect someone of doing so we kindly ask you to send us the information of this website to versandapotheken@dimdi.de.