FAQ Versandapothekenregister
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FAQ Center Drugs Information
Do you still have any questions or suggestions? Please contact our Helpdesk Drugs Information System:
Phone: +49 221 4724-523
E-mail
Helpdesk Pharma
- The pharmacy I am seeking is missing in the register. What does that mean?
- I would like to complain about a mail order pharmacy which is included in your register. Am I right to contact you?
- I am looking for a specific mail order pharmacy. How can I find it in the overviews?
- Is a mail order pharmacy legal in all cases if the security logo is displayed on its website(s)?
- How can I rule out a bogus website linking me to an equally bogus register entry?
- No register entry appears when I click on the security logo. Is the website bogus?
- The mail order pharmacy I trust does not have any security logo, but I consider it reputable. How come?
- Does the security logo testify to special quality of the pharmacy?
- Is the security logo only allowed to be displayed on websites that are included in the register?
- Does DIMDI conduct an on-site audit of the pharmacies in the register?
